Dates: November 14th 2007, November 19th 2007, December 3rd, 2007.
I was so angry over my lost order (given the time it took me to complete my order) that I ignore 3 attempts by the Verizon FiOS sales department to reach me. The 3 attempts are as follows:
- November 14th, 2007 at 6:07 PM - Verizon FIOS (804-235-5090) calls my cell and I don’t answer as I don’t recognize the 804 area code. They leave a message telling me that they would like to reach me regarding my customer service request. (See capture below from Cell Phone Call History)
- November 19th, 2007 at 4:08 PM - Verizon FIOS (804-235-5612) calls my cell and I don’t answer. They leave a message telling me they would like to reach me regarding my customer service request. (See capture below from Cell Phone Call History)
- December 3rd, 2007 - I receive a postcard (dated 11/19 and postmarked 11/30) that informs me that they have been trying to reach me and want to complete my order. (See scan of postcard with end of reference number redacted)
I don’t want to talk to Verizon after they have totally botched my order and wasted my time.
2 responses so far ↓
1 embee // Dec 20, 2007 at 9:25 pm
So basically Verizon called you regarding your order but you decide to be petulant. But your passive aggression had nothing to do with it.
2 lol // Dec 21, 2007 at 12:48 pm
Did it ever occur to you that they found your order and were trying to fix things up? Are you some scarycat who’s afraid to answer your phone or something.
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