Verizon FiOS Sucks is a historical record of how I ordered the Verizon FiOS Triple Play package and ended up with my phone being disconnected for more than 4 weeks! My FiOS Order and Verizon Customer Service experiences were terrible but I also know that other people have had good experiences (or similarly bad broadband installs with other providers). My saga is in this blog for you to form your own opinion.
I have turned this bad experience into a positive and started VerizonFiOSHelp.com. On this site, customers of Verizon FiOS services can post and answer questions about Customer Service, Television, Internet or Phone Issues (among others). You can even find a forum for Verizon FiOS Deals.
Please note that neither Verizon FiOS Sucks nor VerizonFiOSHelp.com is affiliated in any way with Verizon. These are established user sites for user-to-user support.
Reading the Story of why I created the site:
- To read the whole story chronologically then begin with my Verizon FiOS Order. Use the navigation links (above that post) to proceed chronologically through my entire Verizon Customer Service saga.
- Use the links below to jump to the most significant steps:
- Use the “Recent Posts” widget (right sidebar) to read my current posts and updates.
If you are want to talk to me about my experiences then please contact me!